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Terms & Conditions
1) All orders placed via the Site or via the print catalog are subject to the terms of this Agreement, including the following Conditions of Order. No change, alteration, deletion or modification of any of this Agreement is permitted without written permission by an authorized utsource representative. Any purported change submitted by a purchaser in any additional documentation is hereby expressly rejected. Orders placed on forms deviating from these terms and conditions may be accepted, but solely on the basis that the terms of this Agreement will prevail.

2) Order Acceptance. When you place an order, we may verify your method of payment, shipping address and/or tax exempt identification number, if any, before processing your order. Your placement of an order via the Site is an offer to purchase our Products. utsource may accept your order by processing your payment and shipping the Product, or may, for any reason, decline to accept your order or any part of your order. No order shall be considered to be accepted by utsource until the Product has been shipped. If we decline to accept your order, we will attempt to notify you using the email address or other contact information you have provided with your order.

3) Payment. UTSOURCE offers the following payment methods: We offer Wire Transfer, PAYPAL payment, HongKong and China mainland Bank international online pay. Payment must be made in the currency in which the order was placed.

4) Shipping charges. Customer pls advise your FEDEX or UPS or DHL collect account NO., if you do not have above collect account NO., we can prepay DHL ship to you, but we will charge shipping fee according to your destination and parts weight.

5) Quality guarantee. UTSOURCE offer 60 days quality guarantee for our parts, customer has a 60 days inspection period & function approve. Returns will not be accepted after 60 days.

6) Return Policy. UTSOURCE accepts merchandise returns subject to the terms outlined below and will replace the product or refund your money at your option. Please contact us to obtain an RMA (Returned Merchandise Authorization) number prior to returning product. All returns should be made within 60 days of date of invoice and be accompanied by the invoice number and a brief explanation of the reason for the return. We will advise you our collect account NO. to return back parts, we will pay return back shipping fee. Returned merchandise must be in original packaging and in resalable condition. Parts returned due to customer error at time of quote or sale are not returnable.
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