Exclusive welcome gift for new users

New users enjoy $5 shipping coupon at first purchase order ONLY, wish you a happy shopping!

$5

Shipping coupons

Applicable on shipping fees only

7 days after receiving

Receive it now

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Terms of Use

This promotion is applicable only for new users, who have never made a purchase on Utsource before. It is a one time only offer, and can only be used once per user.

The same account, assessed via the same device and IP, with the same contact number at the shipping address, or other valid reasons can cause multiple accounts to be perceived and viewed as one user;

In the event of order cancellation, the value of the coupon cannot be converted to cash.

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How to purchase?

  • Step 01

    Login

    Fill in your information details, agree to the agreement, then submit.

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  • Step 02

    Find The Part

    Browse or search to find the desired items through and placed in a shopping cart or buy now.

  • Step 03

    Submit The Order

    Click the Buy Now or go cart settlement. Submit order after selecting the shipping method, shipping address and payment method.

  • Step 04

    Pay

    UTSOURCE accept PayPal, Credit Card, Wire Transfer, and Western Union.

  • Step 05

    receipt & comment

    After received, you can make a comment, any problem contact us.

How to buy the parts for real??

  • Step 01

    Login

    Fill in your information details, agree to the agreement, then submit.

  • Step 02

    Find The Part

    Browse or search through to find the desired product and put Inquiry Cart

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  • Step 03

    Send the inquiry

    Send the inquiry or go on adding the parts, after adding all parts send the inquiry.

  • Step 04

    Receive the quotation

    UTSOURCE will reply to you within 12 hours after receiving your inquiry.

  • Step 05

    Submit The Order

    Click place the order in the mail, and then submit order after selecting the shipping method, shipping address and payment method.

  • Step 06

    Pay

    UTSOURCE accept PayPal, Credit Card, Wire Transfer, and Western Union.

  • Step 07

    receipt & comment

    After received, you can make a comment, any problem contact us.

How to track my order?

  • UTSOURCE will immediately follow up on the status of goods have been shipped; you can click view into the Order Details view in my orders.

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How to cancel the order?

  • You can find the unpaid order in my orders, click view to enter order details, find out cancel order button, and then click it.

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What is a coupon?

  • The coupon is an initiative brought to you by UTSOURCE, for buyers to enjoy greater cost savings through the use of coupons.

    UTSOURCE currently has 2 types of coupons in our store:product discount coupon and shipping coupon.

    The product discount coupon is applied to the total price of the order, but not on the shipping fees.

    The shipping coupon can be used directly to offset the shipping fees incurred on your order.

How do I receive coupons?

  • After becoming our PLUS member, we will gift you with a discount coupon welcome package. View more about PLUS

How to use coupons ?

  • 1.Using a product discount coupon.

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    Simply select the product discount coupon you would like to use during checkout when placing an order.

  • 2.Using a shipping coupon.

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    Simply select the shipping coupon you would like to use during checkout when placing an order.

    Note: Product discount coupon and shipping coupon can be used simultaneously in the same order. However, only one of each can be used for each order.

Can I still place an order without a coupon?

  • Step 01

    Go to the "Account Center: My Coupons" page, then enter the code specified on the coupon, and click on the "Redeem" button finally.

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How to redeem coupons?

  • The use of coupon does not affect orders from being placed. Users without coupons can simply place an order. Or join our PLUS membership scheme today, to receive discount coupons in our welcome package. View more about PLUS

Can we buy the parts without listed on the website?

  • Step 01

    Login

    Fill in your information details, agree to the agreement, then submit.

  • Step 02

    Quotation inquiry

    Fill in any manner quotation inquiry page and send.

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  • Step 03

    Receive the quotation

    UTSOURCE will reply to you within 12 hours after receiving your inquiry.

  • Step 04

    Place the order

    Click place the order in the mail.

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  • Step 05

    Submit The Order

    Submit order after selecting the shipping method, shipping address and payment method.

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  • Step 06

    Pay

    UTSOURCE accept PayPal, Credit Card, Wire Transfer, and Western Union.

  • Step 07

    receipt & comment

    After received, you can make a comment, any problem contact us.

What is Customized, and how to use?

  • Customized is a service that UTSOURCE provide customized goods, you just need to fill in the mail with the specifications customized messages, UTSOURCE will reply the price you want to customize the product within 12 hours. If you have no objection to the prices, we will start making after your payment and ship the parts before the delivery time.

  • Step 01

    Login

    Fill in your information details, agree to the agreement, then submit.

  • Step 02

    Submit form

    Select the custom product type in Customized page, complete the form with the specifications customized messages and submit it to UTSOURCE

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  • Step 03

    Receive the quotation

    UTSOURCE will reply to you within 12 hours after receiving your inquiry.

  • Step 04

    Place the order

    Click place the order in the mail.

  • Step 05

    Submit The Order

    Submit order after selecting the shipping method, shipping address and payment method.

  • Step 06

    Pay

    UTSOURCE accept PayPal, Credit Card, Wire Transfer, and Western Union.

  • Step 07

    receipt & comment

    After received, you can make a comment, any problem contact us.

How long is the delivery time in UTSOURCE?

  • We will ship parts in 3-5 working days after your payment.

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Which shipping method does UTSOURCE choose

  • UTSOURCE cooperates with the many logistics company (such as DHL, UPS, FEDEX and so on), and you can choose different logistics companies according to your area and preferences.

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How to pay

  • UTSOURCE accept PayPal, Credit Card, Wire Transfer, and Western Union.

    Paypal:

    http://www.paypal.com/

    Credit Card:

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    Wire Transfer:

    Bank Information

    Bank Name:
    Bank Of China (Hong Kong) Limited
    Bank Address:
    No.1 Garden Road, Hong Kong
    Beneficary Name:
    Utsource Holding Company Limited
    USD Acccount:
    01288392190575
    Swift Code:
    BKCHHKHH
    Bank Code:
    012

    Western Union:

    https://www.westernunion.com

    Western Union Information

    First Name:
    Dong Lin
    Last Name:
    Jiang
    City:
    Shenzhen
    Country:
    China
    Address:
    Huaqiang,Shenzhen,China
    Post Code:
    518031

Is there an invoice after shopping in UTSOURCE?

  • If you need to purchase invoices, please make the remarks in the purchase of goods, otherwise UTSOURCE does not provide purchase invoices in automatic. If any inconvenience, please forgive me.

How about the after-sales service in UTSOURCE?

  • If you are not satisfied with the goods, the damaged or missing goods received, please send an email to the customer service email UTSOURCE sales@UTSOURCE.net . UTSOURCE can offer 60 days quality guarantee, please rest assured purchase.

What is PLUS?

  • PLUS is a membership scheme brought to you by UTSOURCE,to provide he most delightful and superior shopping experience for customers who purchase it.

    We hope to cultivate a long-lasting, win-win relationship with our esteemed clients through the PLUS program. At the same time we will continually improve on the benefits and welfare of our PLUS members, bringing to you the best service always.

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    Each account is allowed to start 30-day Plus free trial.

How to become a PLUS member?

  • Step 01

    Browse to UTSOURCE homepage, and enter the Plus membership dedicated page here

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  • Step 02

    Click on "Select" and you will be able to enter to the screen where you can click on "BUY" to enter your PLUS purchasing page

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  • Step 03

    Choose the PLUS membership ,Then submit the page.

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    Upon successful payment, you are now our PLUS members.

For PLUS plan members,what can be done after the plan has expired?

  • When a PLUS membership has expired, you can still place a new order, even after the date of expiry. It does not affect the usage of the account at all, and only the benefits of PLUS users are revoked.

How to redeem coupons?

  • 1.Service conditions: If you have purchased your PLUS membership plan, you can request for a refund without any valid reason.

    2.Refund Policy:If you wish to terminate your PLUS membership service and request for a refund, we are only able to process the refund based on the days left remaining on your membership plan. All the shipping coupons included in your PLUS membership welcome gift package will be revoked. For any shipping coupons that have already been used, you will have to reimburse us based on the used coupons' value.

    Total Sum of Refund Value = (Days remaining on PLUS membership service / Total number of days for service plan purchased) * Original price of service paid for